Secure, Affordable Self-Storage Solutions

JW Storage is locally and Veteran owned.  Veterans and Active Military receive a 10% discount on all published rates.

FREQUENTLY ASKED QUESTIONS

What kind of security do you have?

JW Storage takes great pride in protecting your belongings and strives to provide the necessary security. We feature an electronic gate with coded access, monitored video surveillance, fenced and well-lit facilities and individual door locks available for purchase.

1

Can anybody get on to the property or do you need a PIN number?

JW Storage has an electronic gate system which can only be opened by a security code that is assigned to each individual tenant. The code allows us to monitor who is entering and exiting the facility.

2

Do you have video cameras?

JW Storage uses video cameras as a security measure. Cameras are located at the point of entry and exit and other areas around the facility.

3

Do I get a lock when I rent a unit?

You can purchase a new lock from the Front Office of the JW Storage facilities. We offer a variety of sizes and types of locks and recommend purchasing a disc lock to ensure the highest level of security.

4

What is a roll-up door?

Roll-up doors are the most common door in self-storage. They are accessed by sliding a latch and lifting the door upward, similar to the motion of a garage door. Roll-up doors allow you to maximize the usage of your space.

5

How far in advance can I book a reservation?

We give you the flexibility to book a reservation up to 30 days in advance to help you plan ahead.

6

Do you accept credit cards?

We accept all major credit cards, including MasterCard, Visa, Discover, or American Express.

7

What are the payment terms?

JW Storage strives to make your storage experience as hassle free as possible, including paying your bill. Typically, our leases are month-to-month, but we also offer the flexibility of long-term leases. We offer AutoPay. We can automatically charge your MasterCard, Visa, Discover, or American Express each month.

8

Have more questions?

Call us Monday-Friday, 8AM to 5PM, at

801-426-7600

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